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SHIPPING & RETURNS

SHIPPING POLICY

Where we ship
We currently ship to addresses in the United States.

 

Delivery time
Our products ship from partner warehouses in the United States. Most orders arrive within 3 to 8 business days.

 

Shipping cost
[free shipping on all orders / shipping cost]

 

Tracking
Once your order ships, we’ll email you a tracking number so you can follow the delivery.

 

If your order is late
Carriers can take longer during holidays and busy seasons. If your order hasn’t arrived within 10 business days, contact us and we’ll look into it right away.

RETURNS & REFUNDS

Changed your mind? You can return most items within [30] days of delivery for a refund.

 

How to return
1. Email us at capitaldouglas4@gmail.com with your order number and the item you want to return.
2. We’ll reply with the return address and instructions.
3. Once we receive the item, we’ll refund you to the original payment method within [5–10] business days.

 

Conditions
Items must be unused and in their original packaging. For hygiene reasons, opened personal care products (such as soaps, deodorants and cosmetics) can’t be returned unless they arrived damaged or defective.

 

Damaged or wrong item?
Contact us within [7] days of delivery with a photo, and we’ll send a replacement or a full refund at no cost to you.

 

Return shipping
[who pays for return shipping]

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